Effective date: January, 2020 Tourvest Holdings (Pty) Ltd., trading as Tourvest Destination Management (“us”, “we”, or “our”) operates the www.tourvestdm.com, www.go-vacation.co.za, www.senseofafrica.com, www.senseofoceans.com, www.wildafricatravel.com, www.africaneaglenamibia.com, www.edmc.travel, www.pure-travel.co.za, www.team-dm.com, www.sarugbytravel.com, www.teamsportstravel.co.uk, and www.journeysthroughafrica.com websites inclusive of any sub-domains and the #extramile mobile application/s (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Use of Data
The collected data is used for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
Disclosure of Data
Tourvest Holdings (Pty) Ltd., trading as Tourvest Destination Management may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability
Security of Data
The security of your data is important to us, however remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Links to Other Sites
On our website we use the “Pixel” from Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)). This Pixel allows us to track user behaviour once redirected to our website after clicking on a Facebook ad, enabling us to measure the effectiveness of the advert which assists with market research.
When collecting data in this way, the information is anonymous to us, we have no access to see any personal details of the individual person. This is data is however stored by Facebook and may be linked to your Facebook account for its own promotional purposes, in accordance with their Data Usage Policy https://www.facebook.com/about/privacy/ .
You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. Should you object to the collection of your data by Facebook Pixel or not wish to have your data used for the purpose of displaying Facebook ads, you can contact the following address: https://www.facebook.com/settings?tab=ads
Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation. https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active